Uber and Lyft have been described as two of the most lucrative and prominent ride hailing companies to exists in the United States over recent years. The ease of booking a ride to your destination with one touch of your Smartphone, coupled with competitive costs that has resulted in a decline of taxi use, has allowed these companies to profit tremendously and their popularity to soar. The issue of public safety has begun to create a nationwide buzz and those asserting the dismay are concerned that the screening process utilized for drivers is less than adequate to say the least. Political leaders suggest that the screening process of the tens of thousands of drivers that are employed by Uber and Lyft, have simply “slipped through the cracks.”
Lyft declares that their screening process usually varies depending upon the individual, but the average processing time is about 10 to 14 days. The screening process consists of a driving record check, criminal history background check, and employment history verification. Lyft has a unique process because they have implemented a “Mentoring” program that allows new drivers to engage in an apprentice-like experience before actually accepting ride appointments. Before participating in the program, about one hour prior to meeting your mentor, your driving record is entered into a system that will automatically let the company whether you are qualified to drive or not. Lyft prides themselves in providing a quick turnaround for the hiring process and some applicants have even been able to accept appointments within two days! Lyft urges applicants to contact them if they have not heard a response in 3 to 4 weeks.
Uber suggests that their employee screening process is surefire due to the use of social security verification. With this information, Uber is able to determine all addresses associated with the social security number, which as a result allows Uber to compare and search criminal records that exists within the past seven years. Uber gains access to the National Sex Offender Registry and databases that flag terrorists. Uber suggests that they are detailed and thorough in their investigation, so much so, that if criminal activity is flagged the record is pulled in person or via the internet.